Episode 12
How to create a safe space for conflict and feedback with Claire Lew
October 16th, 2019
25 mins 26 secs
Season 1
About this Episode
How to create a safe space for conflict and feedback with Claire Lew
Guest
Claire Lew: CEO of Know Your Team.
Inclusion Card: The Whole Deck
Summary
In this final episode of Meetings Done Right, Noel and Ashley talk to Claire Lew of Know Your Team about creating a safe space for conflict and feedback within your company. Claire talks about how not to be a bad boss, and offers some specific tips on what it takes to be a good meeting facilitator, and suggests how much a good facilitator should speak. Claire also shares her worst and best meeting stories.
Notes
01:08 - The Reason for Creating Know Your Team
04:37 - Bad Bosses: Are We Someone Else’s Worst Boss?!
09:08 - Being a Good Meeting Facilitator
- Going First
- Ask Good Questions
- Communicating Opinion as Not to Sway Others
17:56 - Remote vs In-Person Meetings
20:32 - Worst Meeting: Letting Someone Go
22:01 - Best Meeting: When Things Get Done
23:20 - Meeting Tip: Defining a Purpose + Ask For Advice Rather Than Asking for Feedback