Episode 12

How to create a safe space for conflict and feedback with Claire Lew

00:00:00
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00:25:26

October 16th, 2019

25 mins 26 secs

Season 1

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Special Guest

About this Episode

How to create a safe space for conflict and feedback with Claire Lew

Guest

Claire Lew: CEO of Know Your Team.

Inclusion Card: The Whole Deck

Summary

In this final episode of Meetings Done Right, Noel and Ashley talk to Claire Lew of Know Your Team about creating a safe space for conflict and feedback within your company. Claire talks about how not to be a bad boss, and offers some specific tips on what it takes to be a good meeting facilitator, and suggests how much a good facilitator should speak. Claire also shares her worst and best meeting stories.

Notes

01:08 - The Reason for Creating Know Your Team

04:37 - Bad Bosses: Are We Someone Else’s Worst Boss?!

09:08 - Being a Good Meeting Facilitator

  • Going First
  • Ask Good Questions
  • Communicating Opinion as Not to Sway Others

17:56 - Remote vs In-Person Meetings

20:32 - Worst Meeting: Letting Someone Go

22:01 - Best Meeting: When Things Get Done

23:20 - Meeting Tip: Defining a Purpose + Ask For Advice Rather Than Asking for Feedback